
Before COVID-19 upended the workplace status quo in the spring of 2020, some 97% of Dropbox employees worked from the office. By that fall, the initial shock of the pandemic had subsided, but many employees believed they’d return to the office once vaccines became widely available.
Dropbox chief people officer Melanie Rosenwasser was under no such illusion. In October 2020, she was already rolling out a plan to transform the tech company into a virtual-first workplace. Dropbox’s mission, she says, is to “design a more enlightened way of working,” so there would be no return to the office—now or in the future.