At a glance
After a malfunction around 25 vehicles were trapped for nearly three years in an automated car park at Rathbone Square, central London, leaving motorists collectively claiming losses of over £1 million.
Drivers say they’ve suffered severe financial hardship from vehicle hire, legal fees, and ongoing repayments, yet have received no compensation despite repeated appeals.
The maintenance firm, Double Parking Systems, blamed delays in overseas parts and approval processes, insisting it acted “in good faith,” while insurers are yet to comment.
