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Wales Online
Wales Online
National
Neil Lancefield, PA Transport Correspondent & Shane Jarvis

Drivers hit with record 8.6 million parking tickets by private firms in a year

British drivers were handed a record 8.6 million parking tickets by private companies in just 12 months. The rate of tickets being issued reached an average of 23,000 every day between April 2021 and March 2022, analysis of DVLA data by the PA news agency found – an increase of more than 50% compared with four years earlier.

Last month, the Government withdrew a long-awaited code of practice aimed at eradicating some of the sector’s worst actions following a legal challenge by parking companies. Steve Gooding, director of the RAC Foundation, said the “eye-watering” number of tickets being handed out demonstrated the need for ministers to “stick to their guns”.

The figures represent the number of times companies obtained records from the DVLA to chase car owners for alleged infringements in private car parks such as at shopping centres, leisure facilities and motorway service areas. Parking ticket breaches can cost drivers up to £100.

Private parking businesses have been accused of using misleading and confusing signage, aggressive debt collection and unreasonable fees. The code of practice, which was due to come into force before 2024, stated that the cap on tickets for some parking offences should be halved to £50. The withdrawal pending a review of charges could lead to a further delay in its implementation.

A spokesman for the Department for Levelling Up, Housing and Communities said: “We’re determined to end rip-off parking practices, and it’s very disappointing that some in the parking industry are resisting this. We will continue to work with industry and consumer groups to introduce our new Parking Code of Practice as quickly as possible.”

Nearly 180 parking management businesses requested car owner records in the year to the end of March, meaning a further 26 private businesses have joined the hunt for errant drivers.

ParkingEye was the biggest buyer in 2021/22, with 1.8 million records.

Mr Gooding said more companies were entering the market to “demand more penalty payments from motorists” at the same time the sector was “pressing government to water-down its long-awaited reforms”.

He added: “A cynic might suspect the industry continues to expand, confident it can water down the final changes so much that there is little impact on its activities. We would hope that these eye-watering numbers will stiffen ministers’ resolve to stick to their guns and get their much-needed code of practice and caps on charges in place pronto.”

The DVLA charges private companies £2.50 per record. The agency says it does not make any money from the process.

Number of car owner details obtained from the DVLA by parking management companies since 2017/18:

2017/18

5.7 million


2018/19

6.8 million


2019/20

8.4 million


2020/21

4.4 million

(affected by pandemic)

2021/22

8.6 million

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