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Wales Online
Wales Online
National
Rachel Pugh & Will Hayward

Drivers don't know they have a special SOS button in their cars that could save their life

If you have a relatively new car there should be a button in there which could save your life. Unfortunately, many people don't know that it exists.

Four years ago today, new legislation meant that all new types of cars and vans must have the emergency call system known as eCall – which includes an SOS button fitted in the vehicle.

In the event of a serious incident triggering airbags, vehicle sensors activate the eCall system, which automatically sends the vehicle’s location to a 999 operator. The system enables drivers to speak with emergency operators. Having precise coordinates enables operators to direct emergency services to the exact location of the vehicle, meaning help could get there quicker. You can get more motoring news and other story updates by subscribing to our newsletters here.

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