DPD temporary workers may have missed out on sick pay and pensions, internal documents show

The Guardian has seen internal DPD records detailing the costs of more than 3,000 temporary workers but they do not include any sick pay or pension. Photograph: Alamy

Low-paid temporary workers at one of the UK’s top courier businesses have missed out on entitlements to sick pay and pension contributions, internal documents suggest.

The payments – typically included in the “charge rate” that large brands pay recruitment companies to supply them with temporary workers – are missing from internal spreadsheets calculating the cost of employing thousands of transient staff working at DPD.