A woman claims a delivery driver left her with severe bruising and refused to take her parcels up to her flat.
Aki Lee alleges the DPD employee shoved a metal trolley into her legs and refused to bring two large furniture deliveries up to her flat as agreed with IKEA - and instead said he would leave them in the lobby.
In a fit of anger, the 32-year-old said she told him to take the parcels back with him, but then changed her mind and asked for them back.