The Department of Telecommunications (DoT) on March 4 launched Chakshu, a platform for telecom users to report fraud or spam callers. The facility, available at sancharsaathi.gov.in/sfc, aims to allow citizens to “proactively report suspected fraud communication,” the DoT said in its announcement.
The platform will allow users to report “Bank Account / Payment Wallet / SIM / Gas connection / Electricity connection / KYC update / expiry / deactivation, impersonation as Government official / relative, sextortion related [scams],” the portal says.
The Digital Intelligence Platform was also launched, which would be a non-public data-sharing resource for “Telecom Service Providers (TSPs), law enforcement agencies (LEAs), banks and financial institutions (FIs), social media platforms, identity document issuing authorities etc,” the DoT said.