Trading in your old Apple device is a good way to score a discount on the latest iPhones and Macs, and it’s usually a pretty seamless process if you go direct to Apple. But people who have done exactly that have been getting weird messages from Apple saying that their trade in has been canceled, often many months after they’ve actually gotten rid of their old tech.
Over the last couple of days, numerous posts have appeared online from people who have previously traded in Apple devices. According to AppleInsider, people have been receiving an official email from Apple claiming that “because we didn’t receive your device within the required time frame, your trade in has been canceled. If you’ve already sent your device to our trade-in partner, it will be shipped back to you.”
