Airport authorities have denied a traveller's complaint about slow security procedures at Don Mueang airport, saying the process is faster than an international standard.
The management of Don Mueang airport claimed on Sunday that despite large numbers of travellers at the airport, its staff handled the increased demand.
The waiting time for each passenger to pass through security at the airport was 14.5 minutes, which was faster than the 15-minute standard of the International Air Transport Association (IATA), airport management said.
It responded to a social media complaint about "slow" security checks for domestic travellers at Don Mueang airport on Saturday morning.
Airport management said that during the peak hours of 6-8am last Saturday morning, there were 37 departing domestic flights carrying about 6,000 passengers at Don Mueang airport.
During the period, airport staff opened nine channels and operated all 11 carry-on baggage X-ray machines, management said.
