
The finance industry has changed rapidly in recent years with the rise of fintech, around-the-clock banking, and contactless payments. But in the coming five years it is poised to change even faster with the rise of two powerful technologies, blockchain and artificial intelligence, that are already upending the sector.
Right now, A.I. is gaining the lion's share of the hype and attention, and with good reason. Predictive learning models promise to remake not just financial infrastructure but large parts of our society and culture too. In a survey of how A.I. is changing finance, my Fortune colleague Ben Weiss cites the example of how the credit card industry may soon offer hyper-individualized cards tailored to everyone's particular quirks and shopping habits.