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The Conversation
The Conversation
Adrian R. Camilleri, Associate Professor of Marketing, University of Technology Sydney

Does ‘free’ shipping really exist? An expert shares the marketing tricks you need to know

Claudio Schwarz/Unsplash

You’re scrolling through an online retailer, like Amazon, Shein or eBay, and spot a shirt on sale for $40. You add it to your cart, but at checkout, a $10 shipping fee suddenly appears. Frustrated, you close the tab.

But what if that same shirt was priced at $50 with “free” shipping? The likelihood that you would have bought it without a second thought is much higher.

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