Doctors and patients are sold on telehealth. Congress is still unsure about its long-term future

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When the COVID-19 pandemic hit, Dr. Corey Siegel was more prepared than most of his peers.

Half of Siegel’s patients—many with private insurance and Medicaid—were already using telehealth, logging onto appointments through phones or computers. “You get to meet their family members; you get to meet their pets,” Siegel said. “You see more into their lives than you do when they come to you.”