Diversity in the workplace isn't enough: Businesses need to work toward inclusion

Inclusion goes beyond diversity by not just identifying differences, but celebrating and integrating them into daily work life. (Shutterstock)

Diversity is now widely believed to be good for business. In the corporate world, it’s often referred to as Equity, Diversity, Inclusion and Accessibility (EDIA) or Diversity, Equity and Inclusion (DEI) training or awareness.

Not surprisingly, there is now a desire across all sectors to understand how organizations can harness diversity and inclusion to increase employee performance and well-being. Yet workplace diversity programs can often be ineffective, or even backfire. And when they do work, some programs can be unsustainable.