A Scots MP has claimed many of the poorest people are being denied help with sky-high heating bills due to a bungled support scheme. Ronnie Cowan says he has been inundated with appeals for help from constituents, many of whom have been distraught and in tears.
The crisis is hammering those with pre-payment meters, who require vouchers to access the Energy Bills Support Scheme. While 97 per cent of smart meter customers have received government help through automatic adjustments to bills, only 60 per cent of those on pre-payment meters have been able to cash in vouchers.
Households on pre-payment meters tend to be those on lower incomes, including pensioners.Inverclyde MP Cowan said: “The people emphatically most in need of this help are those on lower incomes. Energy firms are engaging with customers but they are being inundated with enquiries.
