Disneyland's Attempt to Reduce Abuse of Disability Services Led to Discrimination Against Those With Physical Disabilities, Lawsuit Claims

A new lawsuit claims Disneyland's efforts to prevent abuse of its Disability Access Service (DAS) led to discrimination against visitors with physical disabilities. (Credit: Creative Commons)

A new lawsuit claims Disneyland's efforts to prevent abuse of its Disability Access Service (DAS) led to discrimination against visitors with physical disabilities.

Disneyland's DAS program was initially designed to help disabled guests avoid long waits by granting return times for rides. However, increased awareness and social media exploitation led to a surge in DAS use, prompting Disneyland to tighten eligibility criteria in mid-2024, restricting access primarily to guests with developmental disabilities.