Two anonymous Walt Disney World passholders sued Walt Disney Parks & Resorts this week, claiming the resort breached its contract with annual passholders by maintaining its Park Pass reservation system.
The plaintiffs, who are referred to by the initials E.K. and M.P., say the system that requires all visitors to make a reservation to Disney’s theme parks blocked its highest tiers of passholders from visiting the parks on certain days, despite Disney formerly advertising the premium passes as allowing unlimited access.
The class action lawsuit, filed Tuesday in U.S. District Court’s Orlando division, refers to Disney’s highest annual pass tiers by their prior names, “Platinum” and “Platinum Plus,” which Disney retired when it reworked the pass program last fall. The rework included increasing the number of reservations that a passholder can make.
