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Orlando Sentinel
Orlando Sentinel
Business
Katie Rice

Disney's Lightning Lane: ‘Another way for the super-rich to jump the line,’ guest complains

ORLANDO, Fla. — Leaving the Magic Kingdom on Thursday, Massachusetts residents Sarah Smith and Liz Libby weren’t happy about the news that Disney World will soon be charging guests to reserve a time on rides.

“My immediate reaction was like, ‘Oh cool, another way for the super-rich to jump the line,’” Libby said. “... It’s such a big deal to come and spend all this money, and I think without all the perks and having to pay extra, it feels like getting nickeled and dimed. It makes Disney a less attractive vacation destination.”

Along with the announcement Wednesday of Disney Genie, a free planning service launching on the resort’s app this fall, Disney revealed it was retiring its free FastPass+ and replacing it with a paid service called Lightning Lane.

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