Disgusted guests have slammed a hotel after they were forced to 'flee' due to huge rat infestation. The Best Western hotel in Stoke was hit with several damning reviews on TripAdvisor, with one customer claiming they had to wake up their sleeping children to leave early.
In response to the complaints, the three-star hotel said that "strict action plan" has been put in place to deal with the rodent problem, the Mirror reports. One family, who had booked a room for their trip to Alton Towers, said they were left with no choice but to check-out at 10pm after discovering the creatures and being told that no other rooms were available.
Posting to TripAdvisor, they wrote: "The courtyard to the family rooms is completely overrun by a huge infestation of rats. You couldn’t look out of the window for five seconds without seeing some.
