The social housing landlord condemned over the death from exposure to mould of two-year-old Awaab Ishak threw away the ashes of a resident's parents after giving her the wrong end date for her tenancy, a report reveals.
And in separate case, a woman was forced to use Google Maps to prove her property had a driveway when she moved into it - after Rochdale Boroughwide Housing told her she 'should not have put the driveway in' as they initially refused her pleas to rectify flooding.
The horror stories - and others - were revealed today in a damming report by the Housing Ombudsman arising from a special investigation into RBH commissioned after the inquest into Awaab's death. He lived with his parents and family, who came to the UK from Sudan, on Rochdale's Freehold estate and died in December 2020 after prolonged exposure to mould and damp in the flat.
