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Chicago Sun-Times
Chicago Sun-Times
National
Roger Hochschild

Discover’s customer care center is proof that investing in equity is good for business

Visuals of the former Target shopping center that was converted into a Discover customer care center at 8560 S. Cottage Grove in Chatham. (Anthony Vazquez/Sun-Times)

We are all aware of the challenges facing our city — many due to a racial wealth gap exacerbated by years of biased economic policies and practices. According to the Chicago Community Trust, for every $1 of wealth accumulated by white families, Latino families have eight cents and Black families just one cent. And research from the U.S. Census’ most recent annual survey showed Blacks and Latinos are three times more likely to be unemployed than their white counterparts, a measure that puts Chicago 19th among the 20 largest U.S. cities.

We must close these gaps so all families can thrive in our city.

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