A woman in a wheelchair was left "dragging herself upstairs using her hands" after being put in an upstairs council flat without a lift. This meant she could not get in and out, even in the event of a fire.
She has been awarded more than £9,000 in compensation after a North London council’s delay in getting her a new home. She says the four-year-long ordeal has had a significant impact on her mental health, reports My London.
Brent Council was forced to pay the woman, referred to as ‘Miss X’, £9,200 after the Local Government Ombudsman (LGO) investigated her complaint. The report states the council "did not make efforts to try and ensure a vulnerable disabled person was offered alternative accommodation to suit her needs".