A disabled woman has accused her landlord of being "uncaring" in a battle over a door that she claims has rumbled on for more than a year.
Carol Aldridge, 62, is a wheelchair user and said she's been left in a permanent state of "emotional distress" following issues with the electric door failing to open or close.
She lives in her flat owned by Chelmer Housing Partnership (CHP) and says she's had multiple contractors come out over the past 14 months. The housing association insists its staff are in regular contact with Ms Aldrige in providing support, however contests many of her claims.