A Leeds woman has told of the stress she faced after she spent months trying to secure the help she needed ahead of her upcoming family holiday.
Valerie Coates, 66, is due to fly to Menorca from Leeds Bradford Airport with Jet2 in just a couple of weeks. But before today she did not know if she would get the assistance she needed to make it onto the plane and was losing sleep as a result.
The long-awaited trip means everything to Valerie, who has not been abroad in over a decade due to a complex health condition.
