A disabled woman says she had to be carried from a train carriage after Scotrail removed access ramps from the majority of stations.
Joanna McCool and her two friends had planned to get the 4.23pm train from Bellshill to Glasgow Central on Saturday when a station worker told them on-board conductors would facilitate her access.
But the 29-year-old says that the train turned up with no conductor and left without them, and when the next service arrived the conductor was not impressed that station staff had left her to sort out access, leaving Joanna feeling "awful".
