A disabled mum's first visit to see her son after he moved to Spain was put on hold after she was not able to board a Ryanair flight from Newcastle Airport despite arriving at her gate early.
Retired couple Margaret and John Harrop were due to fly out to Alicante on Ryanair flight FR4080 at 11am on September 28 to see their son Keith for the first time since he and partner Lynne moved out to the Costa Blanca in July 2020. However, their plans were scuppered when their flight left when they were still waiting to be put on the plane.
Margaret and John were among seven people who watched the plane taxi onto the runway and leave without them from a special assistance vehicle just 'yards away.' And the couple also claim that they saw their luggage being removed from the aircraft ahead of its take off.
