A wheelchair user who is paralysed from the waist down was left 'humiliated' after being forced to drag himself along the stairs of a coach.
Disabled Ryanair holidaymaker Spencer Watts was flying back from a family holiday in Lanzarote when his flight to Bristol was unexpectedly diverted to Birmingham.
The dad of two, from Tiverton, South Devon, explained to Wales Online that he had notified the cabin crew that he needed an accessible coach for his transfer back to Bristol, however, despite being reassured by the aircraft team that assistance had been arranged, the 27-year-old claims both he and his family were left disappointed when he found no suitable accommodation was available.