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The Independent UK
The Independent UK
Travel
Lucy Thackray

Disabled passenger misses flight after Birmingham Airport staff left her at gate and never returned

Birmingham Airport Birmingham Ryanair
Jeremy Cottrill

An 87-year-old disabled woman missed her flight to Spain on Sunday after Birmingham Airport staff “failed on help her on board”, according to her son.

Sheila Cottrill arrived at Birmingham Airport three hours before her Ryanair flight on 1 May, which she was taking in order to visit son Jeremy, who is based in Barcelona.

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