A disabled woman was left in tears after claiming an M&S staff member made cruel remarks about her appearance.
Tay Beales was out shopping at Marks and Spencer with her girlfriend Freya Baldwinson, 26, on Tuesday, when the pair needed the bathroom. The 22-year-old went to use the disabled toilets but claims an M&S staff member stepped in and told her 'you're not disabled', before ordering her to use the male bathrooms.
The epilepsy sufferer claims she walked in to find a male urinating so left and rushed into the women's toilets. But as she waited for a cubicle, she claims the same member of staff was convinced she was 'a boy' so refused to let her use the ladies and told her to use the disabled loos - before calling her 'him' to a member of the public.
