A disabled couple have been left having to sit on the floor and face eating Christmas dinner in their laps after DFS lost ther new sofa and chair. Samantha Catlow bought a sofa from DFS and "had no problems" before ordering one for her parents.
She placed an order with DFS for a new sofa and chair for her parents Sharon and Terrence Connor, 57, who are both disabled. Samantha told The Echo: "They have a variety of health issues so I ordered something that would be more comfortable and easier to keep clean.
"I know these things take time. I kept checking online and on December 1 it said the sofa and chair had arrived at the depot, so I booked a delivery for [Monday] December 5."
