Dis Life: 'The only bells ringing out on Christmas Day were the alarms from overworked NHS'

I must have been on the naughty list after all. Because Santa didn’t come, and I spent Christmas Day in A&E.

I should have spent Christmas Eve in A&E, but I couldn’t get any triage from the NHS 111 service. I should have had a callback within an hour. 18 hours later, I was still waiting.

I spent an hour on hold on the phone chasing up. I was promised a callback within another hour, and this time I got one. It was determined that an ambulance would be sent within two hours. And it came. And it insisted that we go to hospital. Right now. This minute.