Direct Line Insurance Group has announced that Penny James will step down as chief executive and as a director with immediate effect.
The board is initiating a process to identify and appoint a successor, but until that process is complete, chief commercial officer Jon Greenwood has been appointed acting chief executive, and is to join the board.
Danuta Gray, chair of the insurance company - which was previously part of RBS Group - said: “On behalf of the board, I would like to thank Penny James for her contribution, dedication and commitment to the company since joining to be CFO in late 2017 and subsequently as CEO from May 2019.