Kolkata, Axis Bank on Wednesday asserted that its digital infrastructure remains secure amid concerns over claims surrounding advanced AI models and their potential impact on banking cybersecurity, and said cyber fraud incidents largely result from customers being deceived through external communications rather than breaches in the bank's systems.
Senior bank officials said the private sector lender has maintained an unblemished data security track record in its operations and has not experienced fraud arising from weaknesses in its cybersecurity architecture.