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Salon
Salon
Science
Qadri Inzamam

Digital snooping on sanitation workers

A street sweeper walks on a sidewalk in New Delhi on February 21, 2022. SAJJAD HUSSAIN/AFP via Getty Images

Munesh sits by the roadside near a crowded market in Chandigarh, a city in India's north, on a January day. She is flanked by several other women, all of them sweepers hired by the Chandigarh Municipal Corporation. She shows the smartwatch she is wearing and says, "See, I didn't even touch it, but the camera has turned on."

Munesh, who estimates she is in her 40s and, like many Indians, goes by just one name, is one of around 4,000 such sanitation workers. The corporation makes it mandatory for them to wear smartwatches — called Human Efficiency Tracking Systems — fitted with GPS trackers. Each one has a microphone, a SIM embedded for calling workers, and a camera, so that the workers can send photos to their supervisors as proof of attendance. In Chandigarh, this project is run by Imtac India, an IT services company, at a cost of an estimated $278,000 per year. Meanwhile, sanitation workers say that the government has not invested in personal protective gear throughout the Covid-19 pandemic, and that they have long worked without medical care and other vital social services.

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