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Evening Standard
Evening Standard
Business
Zahra Bahrololoumi

Digital labourers will drive the coming AI workplace revolution

City Voices - (ES)

We are on the cusp of a huge digital labour revolution, as both businesses and government embrace agentic AI. For the first time in our history, we are moving from a human-only era of workers, to a limitless digital workforce where agents and humans work together to drive success.

AI agents operate autonomously, reasoning, adapting, and executing complex workflows at scale within defined guardrails and subject to the highest standards of privacy, security and accuracy. These digital labourers transform operations, service, sales, and marketing across industries.

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