There is endless political discussion about how digital technologies can transform the public sector and create cost savings.
But the truth is, digitalisation in the UK is not doing all that well. A brief survey uncovers a picture of a digital government that is failing. The infrastructure is old, antiquated, and costly – it is full of creaking, fragmented systems that are vulnerable to collapse or to cyber attacks. Without urgent action, the UK risks going backwards and falling behind internationally.
