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Demi Williams

Did your Xbox controller recently ship without a battery included? Microsoft has finally acknowledged the issue and is compensating players with a 'one-time offer' — here's how you can claim yours

Xbox Microsoft
A man holding an Xbox Wireless Controller.
  • Some Xbox wireless controllers have been shipping without a battery for months
  • Microsoft is now offering players a "one-time offer" to claim their missing item for free
  • Players can register their device online and receive an Xbox Rechargeable Battery + USB‑C cable
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