'Did we learn nothing?' Synchrony is hybrid, the Best Company to Work For, and puzzled by the return-to-office push

doubles (Credit: courtesy of Great Place to Work)

Synchrony is the country’s largest provider of store credit cards, and a stalwart member of Fortune’s Best Companies to Work For list. The company just claimed the No. 1 spot, rising from No. 37 just five years ago, and marking its ninth consecutive year on the list. It is the first financial services firm to top the list in 23 years.

DJ Casto, Synchrony’s chief human resources officer, has a pointed message for CEOs mandating five days back in the office: you’ve learned nothing.