Apple has reportedly accidentally sent an email to its iPhone customers telling them that their previous iPhone trade-ins have been canceled.
Users on X have reported the phenomenon, which started Thursday. "Anyone else get a “Your trade-in has been canceled” email from Apple? Uh sorry, I traded in that iPhone in September 2023," one user wrote on the platform. Multiple users have replied to say they've received the same correspondence. User @DylanMcD8 noted, "I just got this email." A screenshot from Apple's email reads "because you didn't trade in your iPhone, we are unable to complete the trade-in process. The associated loan on this iPhone will resume."
