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Fortune
Fortune
Lionel Lim

Designers need to learn how to talk like executives, says UnitedHealth Group’s former chief design officer

(Credit: Graham Uden for Fortune)

In an age of shrinking corporate headcounts and budgets, how can designers keep their jobs and their business? That question is taking on greater relevance in the AI age, as generative AI threatens to work faster and at a greater scale than what human designers can do.

Dan Makoski, the former chief design officer for UnitedHealth Group, has a suggestion: Designers need to learn business-speak. 

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