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ABC News
ABC News
National

Department of Human Services bureaucrat ordered Robodebt letter system be switched off, royal commission hears

Tenille Collins told the royal commission she had concerns about Robodebt in 2016. (ABC News)

A public servant secretly turned off a function of the Robodebt system after concerns for welfare recipients and adverse media attention, a royal commission into the unlawful program has heard.

Former director at the Department of Human Services (DHS) Tenille Collins on Friday told the inquiry held in Brisbane that she began to have concerns with the Robodebt scheme and the fact that after 21 days, welfare recipients were issued with a debt if they did not respond to a letter from Centrelink.

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