A dementia support group claims it has lost more than a thousand pounds after booking two trips with a Welsh coach company which stopped responding to them. Sue Davies, who heads the dementia care group at the White Rose Resource Centre in New Tredegar, booked the two trips with Merthyr Tydfil -based firm Travel With Matthew (TWM) Holidays
In January, she booked a day trip to Paignton in Devon which would later take place in June. In March, she also booked a five-day holiday to Paignton which would go ahead in September.
However, the 70-year-old said she became concerned after hearing the company had cancelled a number of its customers' trips. Sue claims she rang the company numerous times and even visited its branches in person over the last few weeks, she said nobody was able to confirm that her trips would be going ahead.
