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The Guardian - AU
The Guardian - AU
National
Natasha May

Demand for Lifeline services spiking to highest ever levels amid cost-of-living crisis

A shopper holds money to make a purchase of fruit and vegetable produce
More people are seeking help from Lifeline with rising cost-of-living concerns, according to executive director of the helpline, Chris Siorokos. Photograph: Lisa Maree Williams/Getty Images

Demand for Lifeline services in recent weeks has reached levels previously associated only with natural disasters, Christmas and Covid lockdowns, the executive director of the helpline has said, and cost-of-living pressures are the likely cause.

Chris Siorokos said Lifeline’s three busiest days had all come in the past 12 months. The most recent surge came on Sunday 6 August, when 4,204 Australians called for support – the service’s second-busiest day ever.

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