Delta leaves a note that her suitcase got ‘minor’ damage. Then she sees how they left it: ‘I don’t want to know what major damage is’

A woman flies Delta Airlines to her tropical vacation and receives a message that her suitcase sustained “minor damage.” When she opens up the plastic bag it’s delivered in, she questions what happened.

In a video with over 559,000 views, TikToker Kelly (@itsbabykelz) shares a clip of her suitcase, which was delivered to the resort in a large trash bag. She shows a picture of the suitcase in good condition prior to her flight.