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Tom’s Guide
Tom’s Guide
Technology
Jeff Parsons

Delta faces federal investigation following massive CrowdStrike outage

Luggage at the Delta baggage claim at Hartsfield-Jackson Atlanta International Airport (ATL) in Atlanta, Georgia.

Delta Air Lines is now facing a federal investigation as it has continued to cancel flights for the fifth day running after the global CrowdStrike outage hit the airline industry. While many other companies seem to have regained stable footing after a faulty update crashed 8.5 million Windows PCs, Delta continues to struggle.

According to a report on CBS, the airline has scrapped 478 flights as of 7.30pm ET on July 23rd and delayed a further 1,440. This has led to the U.S. Department of Transportation's Office of Aviation Consumer Protection issuing a notice of an official investigation. A statement provided to CBS from the Transport Department said it would be "investigating Delta Air Lines following continued widespread flight disruptions and reports of concerning customer service failures."

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