A Gurugram man being treated for colon cancer has won a consumer case against both his hospital and his health insurer after a consumer commission found that the hospital overbilled him, and the insurance company cancelled his policy in the middle of his treatment.
The District Consumer Disputes Redressal Commission in Gurgaon has ordered Yashoda Superspeciality Hospital in Ghaziabad and Niva Bupa Health Insurance to jointly refund Rs 11,63,761 to the complainant, Neeraj Kumar Singhal, a resident of Sector 15, Gurugram. On top of that, they have been directed to pay Rs 50,000 as compensation for mental agony and Rs 22,000 towards litigation costs.
