Two Delaware-based motorcycle dealers are currently under investigation by state regulators and the state’s Department of Justice following double-digit numbers of complaints regarding plating, titling, and vehicle registration practices. Both Indian Motorcycle of Wilmington and Indian Motorcycle of Seaford have multiple customer complaints on file with the Delaware Better Business Bureau, in addition to the 13 complaints lodged with the state DOJ.
Both locations are owned by the same person. For those unfamiliar, in the US, federal motor vehicle laws prohibit manufacturers from selling their vehicles directly to consumers. As a result, a massive patchwork of state and local laws governing independent motor vehicle dealers (and sometimes specifically powersports dealers) exists across the country. Since dealerships can be so individualized, experiences from location to location can vary wildly—as seems to be the case reported by the Delaware News Journal.
