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Chicago Sun-Times
Chicago Sun-Times
National
Abigail Van Buren

Dear Abby: Businesses just assume I have a smartphone

DEAR ABBY: Can people in this society PLEASE stop assuming that everyone has a smartphone? Not everyone is willing — or able — to spend $1,000-plus for one. Some of us carry older, less-expensive phones that receive calls and text messages and that’s it.

I just got off a really annoying phone call with the secretary at my elderly mother’s doctor’s office, who said she was “sending a link” for a video conference on her phone. I nearly choked. I said, “Stop, OK? Look, not everyone has an expensive phone!” So then she chirps, “OK, I’ll send the link to your phone, and she can use yours!” I then had to explain that I don’t have an expensive phone either.

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