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National
Kopal

Dealership promised $500 off a Toyota Sienna online, then pretended it never happened in person. The move ended up costing them more than the discount

Toyota Justin TikTok

A car dealership promised $500 off to a couple for a Toyota Sienna online. Then in person? “MSRP only.” But the move soon backfired when the buyer pulled up the dealership’s own online quote and exposed their lie.

TikTok user Olivia and her husband Justin wanted to buy a Toyota Sienna and began searching for one online. The couple soon got an online quote from a dealership, showing a price $500 lower. But when they walked into the store, the sales staff insisted the vehicle was at the manufacturer’s suggested retail price only. “There’s no negotiating,” they said.

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