
KEY POINTS
- Last year's Air India Express protest warned of overwork, poor rest, and unsafe schedules,concerns now amplified by deadly crash
- Despite tech upgrades, Air India was fined for violating duty time limits just months before the fatal incident
In May 2024, more than 300 cabin crew from Air India Express, the budget carrier of Air India, staged a dramatic 'mass sick leave' and switched off their phones. This action resulted to the grounding of close to 100 flights and disrupted operations nationwide.