Artificial intelligence (AI) agents are becoming an increasingly important talking point in the tech world. Using AI agents, enterprises have the opportunity to automate repetitive and lower-value-add workflows. The presumed benefits of this are twofold: lowering costs and spending more time on higher-value tasks.
However, AI agents are unlikely to see huge adoption overnight. Rather, organizations will look to install them carefully over time, prioritizing the need to effectively monitor and correct their performance.
